Article content
Two staple Regina arts and music venues were among the businesses impacted by a recent cyber attack, according to employees.
THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLY
Subscribe now to read the latest news in your city and across Canada.
- Unlimited online access to articles from across Canada with one account.
- Get exclusive access to the Regina Leader-Post ePaper, an electronic replica of the print edition that you can share, download and comment on.
- Enjoy insights and behind-the-scenes analysis from our award-winning journalists.
- Support local journalists and the next generation of journalists.
- Daily puzzles including the New York Times Crossword.
SUBSCRIBE TO UNLOCK MORE ARTICLES
Subscribe now to read the latest news in your city and across Canada.
- Unlimited online access to articles from across Canada with one account.
- Get exclusive access to the Regina Leader-Post ePaper, an electronic replica of the print edition that you can share, download and comment on.
- Enjoy insights and behind-the-scenes analysis from our award-winning journalists.
- Support local journalists and the next generation of journalists.
- Daily puzzles including the New York Times Crossword.
REGISTER / SIGN IN TO UNLOCK MORE ARTICLES
Create an account or sign in to continue with your reading experience.
- Access articles from across Canada with one account.
- Share your thoughts and join the conversation in the comments.
- Enjoy additional articles per month.
- Get email updates from your favourite authors.
THIS ARTICLE IS FREE TO READ REGISTER TO UNLOCK.
Create an account or sign in to continue with your reading experience.
- Access articles from across Canada with one account
- Share your thoughts and join the conversation in the comments
- Enjoy additional articles per month
- Get email updates from your favourite authors
Sign In or Create an Account
or
Article content
The Artesian and the Exchange have experienced issues with their websites in relation to the incident. The company responsible for the platform that hosts websites for both venues is Regina-based Squareflo.
Article content
Article content
Its website states that on May 1, 2026, the company experienced “a major incident causing numerous clients sites to go down.”
Article content
Article content
As of Tuesday afternoon, the websites for both entertainment venues were still down.
Article content
Article content
By signing up you consent to receive the above newsletter from Postmedia Network Inc.
Article content
Leah Erenberg, the Artesian’s artistic director, responded to a Leader-Post inquiry by writing in an email that the incident caused an “inconvenience,” as tickets weren’t available on the venue’s website for around a week.
Article content
“We didn’t have any sensitive information on our website, which is positive, and we were looking to upgrade our website soon anyways,” Erenberg wrote.
Article content
She noted that Squareflo provided customers with information about the incident and what was being done to remedy the situation. However, she said the Artesian has chosen a new website provider.
Article content
Article content
Zandra Kas, manager and artistic director of the Exchange, said the incident has had a similar impact at her venue and she understands the website company is working to get customers up and running.
Article content
“Cyber attacks happen all the time. It’s unfortunate,” she said in an interview, noting the Exchange did a “quick fix” in order to continue selling tickets via an associated site.
Article content
Kas said it was her understanding that the local venues were not specifically targeted.
Article content
Article content
Article content
An artificial intelligence-based virtual assistant responds to calls to the phone number listed on Squareflo’s website.
Article content
“Thanks for reaching out. We don’t handle media inquiries over the phone,” the AI stated following a Leader-Post request to speak with a company representative.
Article content
The virtual assistant suggested contacting Squareflo by email. However, an email to the company inquiring about the incident did not garner a response prior to deadline.
Article content
Article content
Article content
The Regina Leader-Post has created an Afternoon Headlines newsletter that can be delivered daily to your inbox so you are up to date with the most vital news of the day. Click here to subscribe.
With some online platforms blocking access to the journalism upon which you depend, our website is your destination for up-to-the-minute news, so make sure to bookmark leaderpost.com and sign up for our newsletters so we can keep you informed. Click here to subscribe.
Article content
