Hackers have hit the database of Zenith Bank, one of
Nigeria’s largest financial institutions, stealing customers’ information.
Zenith confirmed the attack in an email to customers on
Tuesday.
The bank said the hackers accessed limited customer
information, “including email addresses and phone numbers, during a cyberattack
that forms part of a broader global attack on organisations across different
sectors”.
The lender stressed that the incident involved only limited
customer information, adding that its banking services and digital channels
remain secure and fully operational.
The bank said it is investigating the attack, noting that
its incident response protocols and other cybersecurity measures were
immediately activated after the breach was discovered.
“As a precaution, we encourage our customers to remain
vigilant against phishing emails, text messages, or phone calls, and to never
disclose their password, PIN, One-Time Password (OTP), or other security
credentials to anyone,” the bank said.
Zenith Bank said it remains committed to protecting
customers’ information and thanked them for their continued trust, adding that
investigations into the incident are ongoing.
In August 2024, Guaranty Trust Bank (GTB) reported
experiencing a similar incident.
The commercial bank said there were attempts to compromise
its website domain, but customers’ data was not affected.
The latest attack comes months after the Central Bank of
Nigeria (CBN) warned the public of cyber hack attempts to gain access to
personal accounts of Nigerians.
The CBN said the hackers were circulating fraudulent
messages and emails falsely claiming to originate from the bank.
According to the financial regulator, there were misleading
messages circulating, designed to deceive Nigerians and compromise their
personal information.
The regulator said the fake communications, which include
emails and online messages, often prompt recipients to click suspicious links
while spreading false claims about the bank’s leadership, licensing activities,
and policy decisions.
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